Increase the loyalty of your clients and raise an income as a result
Everything starts with leads
The ability to create registration forms for leads on the website or social media. When the lead fills out the form, collected data is immediately shows up to the CRM-system. The confirmed lead is transferred to potential clients
Sales funnel
There is a transfer of potential customers between the stages of the sales funnel (initial contact, club presentation, offer made, reserved for a trial visit …) As a result, a graphical representation of the sales funnel
Plan of calls
You can create a calendar of calls for different categories of customers. After all the CRM will automatically create tasks for calls for managers
Conversations scripts
Create scripts for typical conversations with clients and thus define a common style of communication for your managers
Event Tracking
You can customize events that will have an impact on tasks creation for managers and assign conversation scripts to them. For example, the absence of customer visits for more than 14 days, termination of customer’s membership, termination of the medical certificate
Tasks calendar
Allows you to see which tasks must be done today. Every task has a history of interaction and current status
Tasks reminders
In case of using mobile application for co-workers, all tasks are under your fingertips giving you an advantage to change the status or leave a comment while on the go.
Integration with telephony
Allows you to initiate calls directly from a task or customer’s profile. Incoming calls are automatically redirected to account manager. Every call is being recorded with a chance to pick one and listen